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DUSKPRISMSTUDIO
SELECTED WORK / 001

A clearer path.
For every journey.

A closer look at the systems we shape.
Made for the people who use them.

TRAVEL, BEAUTIFULLY CONNECTED
THE JOURNEY, CONNECTED01/04
YOUR NEXT ADVENTURE
SNOWOWL / WORKFLOW

New enquiry

A new journey, ready to take shape.

Enquiry
An interactive illustration of the SnowOwl workflow

Every journey starts with a conversation.

BUSINESS SYSTEMS · PRODUCT DESIGN · ENGINEERING

SnowOwl CRM ↗

Less admin. More adventure.

Bring enquiries together, so your team knows what a traveller needs from the very first hello.

THE THINKING BEHIND THE WORK

Built around people.
Connected by design.

THE CONTEXT

Travel agencies run on conversations: enquiries arriving from every channel, quotes going back and forth, bookings with moving parts, and follow-ups that decide whether a client ever comes back. SnowOwl puts all of it in one place.

We designed and built SnowOwl as a pipeline that matches how an agency actually works — from first enquiry through itinerary, booking and travel — with role-based access so owners, agents and operations each get a view built for their job.

WHAT WE BUILT
  • 01Enquiry-to-booking pipeline shaped around the agency’s real workflow
  • 02Itinerary and booking management with the details that matter for travel
  • 03Automated follow-ups and reminders, so nothing falls through
  • 04Role-based access for owners, agents and operations
  • 05The interface and design system it all runs on

Something good
starts with hello.

A new idea. A complex problem. A fresh perspective.
We’d love to hear what’s on your mind.

hello@duskprism.com